Return Policy

Last updated: 08/31/2023


Thank you for choosing Sterilightzer for your sanitizing needs. Please read our refund policy carefully:


Free 30 Days No Risk Returns: We are confident that Sterilightzer will 100% perform as advertised. If during the first 30 days after delivery you are not content with your purchase, just ship your order back to us, you will get your money back after we receive it, no questions asked.


Unhappy with Your Order?: If for any reason you're not satisfied with the final product, please don't hesitate to contact us. Your happiness is paramount, and we're committed to working with you to total satisfaction with your Sterilightzer.


Errors or Damages: If you receive an item that is malfunctioning, or if it was damaged during shipping, rest assured we'll replace it.


*The customer is responsible for the cost of sending the item back. Sterilightzer will not refund any shipping, handling or packing costs.


Cancellations: If you wish to cancel your order please contact us as soon as possible at contact@sterilightzer.com

Only orders that have not been shipped can be canceled. If your order already has been shipped please reject the delivery, we will issue a refund once we get the itemsback.




All refunds will be processed within 4-10 business days.



If you face any issues, our dedicated team is always here to help and ensure a seamless experience.

You can always contact us for any return question at contact@sterilightzer.com



Return address:


3416 Cedar Ave,

Laredo TX, EE.UU

Zip code 78040


Company Name: North Axis Manufacturing LLC


Phone: 551 758 9415

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